Q: Is your jewelry made of real gold or plated/vermeil, Will it tarnishes and changes color?
A: All our products are made of solid gold, it will not tarnish or change color.
Q: Are your diamonds ethically sourced?
A: All the diamonds and gemstones used in our products are ethically sourced.
Q: Are the diamonds/gemstones real or lab-created?
A: All our diamonds and gemstones are completely natural and earth-mined. We do offer lab-created diamonds for engagement rings.
Q: Are the earrings sold as a pair or single?
A: All our earrings are sold as a pair.
Q: What payment methods do you accept?
A: PayPal or you can use Visa, MasterCard, Discover, or American Express cards. PayPal members can also choose to pay with their bank accounts.
Duty & Taxes
Q: Will I be charged import duties, taxes and any other fees?
A: No, Sovats will cover import duties and taxes.
Q: What are the shipping fee and delivery timeline?
A: The shipping fee is US$24.00. That's it, no other cost. Delivery time is 10-14 days after you placed your order.